Manila Water Launches “Toka Talk” Campaign to Help Customers Identify Service Coverage and Empower ‘Katubig’ Community

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MANILA, Philippines — Manila Water has launched its latest “Toka Talk” video campaign aimed at helping the public easily determine whether they are within the company’s service coverage while strengthening awareness of what it means to be part of its growing Katubig community. The initiative provides a simple and accessible guide for households and businesses to verify if they are served by Manila Water, ensuring that customers are properly informed about available water and wastewater services in their area. Through engaging and easy-to-understand content, “Toka Talk” also highlights the importance of being a Katubig—a term used to describe Manila Water customers who are part of a community committed to responsible water use, sustainability, and reliable service. Company officials emphasized that the campaign is part of their ongoing effort to improve customer engagement and transparency, making essential service information more accessible to the public. By leveraging digital platforms, Manila Water continues to empower consumers with knowledge that helps them better understand and maximize the services they receive. Residents are encouraged to watch the latest “Toka Talk” video through Manila Water’s official channels to learn more about service coverage and discover how they can become informed and responsible Katubig partners.